Design and implementation
of an algorithm
for service level prediction
Objective
Predict in advance the completion time of the preparation of each order in order to optimize the level of service committed
Activities and Tasks
- Definition of the key indicators-KPIs to be able to evaluate the productivity of the warehouse in real time, identification of the data required in the ERP for its calculation and integration of this data on the new digital platform
- Design of the algorithm to predict the estimated completion time of each order based on the historical rhythms of each person and type of order
- Development of the digital platform, to visualize in real time the productivity of the warehouse and to predict the estimated time of completion of each order – expected level of service
- Implementation of the digital platform and real-time monitoring of productivity and predictive service level of the warehouse to help in decision making and correction of deviations
Deliverables and Results
- Algorithm to predict the estimated completion time of each order based on historical rhythms of each person and type of order
- Digital platform to monitor in real time the KPIs of productivity and service level of the warehouse
- Automatic calculation and real-time monitoring of warehouse staff productivity
- Real-time service level prediction and alarm monitoring of critical orders